Businesses typically use email to manage most of their workload. While email is great for general communication (and quick, easy tasks that take just a few minutes to respond to), email is not well suited to manage tasks that are more involved.
Tasks get buried in everyone’s email boxes along with thousands of other emails. It’s tough to organize your task lists in this format.
With ezCollaborator, you instead enter the task within the application. It then kicks out an email to whoever was assigned the work. The assignee still gets an email notification describing the work to be done. The difference is that all tasks are now organized in a common place.