Work as a Team
By opening up the use of this application to you’re your customers, they’ll be able to:
Submit work requests online. Or if they choose, you can open these requests on their behalf.
Quickly view real-time lists of all open work requests. And if they like, they can review closed work requests and reactivate them for further action.
Track the progress of individual tasks.
Add comments to tasks. Your internal user assigned to that task will then receive an email notification.
Receive an email when your internal users add comments to their work requests. (But note that you can also add "internal only" comments that only you can see.)
Upload and download shared B2B documents.
This creates a collaborative environment where you and your customers can work as a team to get things done the way your customers want them done.
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