Customer Service
High quality customer service requires you to communicate effectively with your customers and to consistently provide them with timely results.
For those customer requests that cannot be simply resolved with a phone call from your customers, ezCollaborator can track all requests to be sure each is done in a timely manner to the customer’s satisfaction.  Since customers are collaboratively involved in the process, you can reduce miscommunications, prioritize intelligently, and be sure that you’ve solved the real problem your customer was after.
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